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	<title>Growth &#187; global</title>
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		<title>James McManemon &#8211; How to collect actionable customer feedback</title>
		<link>http://www.cheshiresmartgrowth.org/smart-growth-management/james-mcmanemon-how-to-collect-actionable-customer-feedback</link>
		<comments>http://www.cheshiresmartgrowth.org/smart-growth-management/james-mcmanemon-how-to-collect-actionable-customer-feedback#comments</comments>
		<pubDate>Tue, 04 May 2010 03:37:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://www.cheshiresmartgrowth.org/smart-growth-management/james-mcmanemon-how-to-collect-actionable-customer-feedback</guid>
		<description><![CDATA[James McManemon, general manager of The Ritz-Carlton Sarasota, speaks with Smart Business executive editor Dustin Klein about ways to collect actionable feedback from your customers.
This video was filmed at The DiJulius Group Service Summit in November 2009. The DiJulius Group Service Summit is a national customer service conference hosted by John DiJulius and his team.
Duration [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://i.ytimg.com/vi/6lsQiv2ovfk/2.jpg" align="left">James McManemon, general manager of The Ritz-Carlton Sarasota, speaks with Smart Business executive editor Dustin Klein about ways to collect actionable feedback from your customers.</p>
<p>This video was filmed at The DiJulius Group Service Summit in November 2009. The DiJulius Group Service Summit is a national customer service conference hosted by John DiJulius and his team.</p>
<p>Duration : <b>0:1:25</b></p>
<p><span id="more-529"></span><br />[youtube 6lsQiv2ovfk]</p>
]]></content:encoded>
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		<title>Michelle M. Mills of St. Stephen&#8217;s Community House at the 2010 Columbus Pillar Awards</title>
		<link>http://www.cheshiresmartgrowth.org/smart-growth-management/michelle-m-mills-of-st-stephens-community-house-at-the-2010-columbus-pillar-awards</link>
		<comments>http://www.cheshiresmartgrowth.org/smart-growth-management/michelle-m-mills-of-st-stephens-community-house-at-the-2010-columbus-pillar-awards#comments</comments>
		<pubDate>Wed, 28 Apr 2010 04:08:20 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://www.cheshiresmartgrowth.org/smart-growth-management/michelle-m-mills-of-st-stephens-community-house-at-the-2010-columbus-pillar-awards</guid>
		<description><![CDATA[Michelle M. Mills, president and CEO of St. Stephen&#8217;s Community House (www.saintstephensch.org), speaks to Smart Business project manager, online operations, Mike Cottrill about philanthropy and what it means to her and her organization. 
This video was filmed at the 2010 Columbus Pillar Awards. The Medical Mutual Pillar Award for Community Service program recognizes the tie [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://i.ytimg.com/vi/vaMQYtPP69s/2.jpg" align="left">Michelle M. Mills, president and CEO of St. Stephen&#8217;s Community House (www.saintstephensch.org), speaks to Smart Business project manager, online operations, Mike Cottrill about philanthropy and what it means to her and her organization. </p>
<p>This video was filmed at the 2010 Columbus Pillar Awards. The Medical Mutual Pillar Award for Community Service program recognizes the tie between the nonprofit and for-profit worlds. Its goal is to honor individuals and organizations for their commitment to corporate philanthropy and community services as well as share best practices.</p>
<p>Duration : <b>0:2:16</b></p>
<p><span id="more-513"></span><br />[youtube vaMQYtPP69s]</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>James McManemon &#8211; How to find and hire the right talent</title>
		<link>http://www.cheshiresmartgrowth.org/smart-growth-management/james-mcmanemon-how-to-find-and-hire-the-right-talent</link>
		<comments>http://www.cheshiresmartgrowth.org/smart-growth-management/james-mcmanemon-how-to-find-and-hire-the-right-talent#comments</comments>
		<pubDate>Fri, 16 Apr 2010 02:38:16 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://www.cheshiresmartgrowth.org/smart-growth-management/james-mcmanemon-how-to-find-and-hire-the-right-talent</guid>
		<description><![CDATA[James McManemon, general manager of The Ritz-Carlton Sarasota, speaks with Smart Business executive editor Dustin Klein about ways to find and hire quality employees.
This video was filmed at The DiJulius Group Service Summit in November 2009. The DiJulius Group Service Summit is a national customer service conference hosted by John DiJulius and his team.
Duration : [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://i.ytimg.com/vi/_8aEEdm3v8w/2.jpg" align="left">James McManemon, general manager of The Ritz-Carlton Sarasota, speaks with Smart Business executive editor Dustin Klein about ways to find and hire quality employees.</p>
<p>This video was filmed at The DiJulius Group Service Summit in November 2009. The DiJulius Group Service Summit is a national customer service conference hosted by John DiJulius and his team.</p>
<p>Duration : <b>0:1:43</b></p>
<p><span id="more-481"></span><br />[youtube _8aEEdm3v8w]</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<title>Mervin Dunn of Commercial Vehicle Group at the 2010 Columbus Pillar Awards</title>
		<link>http://www.cheshiresmartgrowth.org/smart-growth-management/mervin-dunn-of-commercial-vehicle-group-at-the-2010-columbus-pillar-awards</link>
		<comments>http://www.cheshiresmartgrowth.org/smart-growth-management/mervin-dunn-of-commercial-vehicle-group-at-the-2010-columbus-pillar-awards#comments</comments>
		<pubDate>Tue, 13 Apr 2010 02:13:13 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://www.cheshiresmartgrowth.org/smart-growth-management/mervin-dunn-of-commercial-vehicle-group-at-the-2010-columbus-pillar-awards</guid>
		<description><![CDATA[Mervin Dunn, president and CEO of Commercial Vehicle Group Inc. (www.cvgrp.com), speaks to Smart Business project manager, online operations, Mike Cottrill about philanthropy and what it means to him and his organization. 
This video was filmed at the 2010 Columbus Pillar Awards. The Medical Mutual Pillar Award for Community Service program recognizes the tie between [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://i.ytimg.com/vi/g53hW2B8wnA/2.jpg" align="left">Mervin Dunn, president and CEO of Commercial Vehicle Group Inc. (www.cvgrp.com), speaks to Smart Business project manager, online operations, Mike Cottrill about philanthropy and what it means to him and his organization. </p>
<p>This video was filmed at the 2010 Columbus Pillar Awards. The Medical Mutual Pillar Award for Community Service program recognizes the tie between the nonprofit and for-profit worlds. Its goal is to honor individuals and organizations for their commitment to corporate philanthropy and community services as well as share best practices.</p>
<p>Duration : <b>0:4:26</b></p>
<p><span id="more-472"></span><br />[youtube g53hW2B8wnA]</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<title>President Bill Clinton &#8211; Global Citizenship: Turning Good Intentions into Positive Action</title>
		<link>http://www.cheshiresmartgrowth.org/smart-growth-neighborhood/president-bill-clinton-global-citizenship-turning-good-intentions-into-positive-action</link>
		<comments>http://www.cheshiresmartgrowth.org/smart-growth-neighborhood/president-bill-clinton-global-citizenship-turning-good-intentions-into-positive-action#comments</comments>
		<pubDate>Tue, 13 Apr 2010 02:13:05 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://www.cheshiresmartgrowth.org/smart-growth-neighborhood/president-bill-clinton-global-citizenship-turning-good-intentions-into-positive-action</guid>
		<description><![CDATA[The Blum Center for Developing Economies at the University of California Berkeley is pleased to present President Bill Clinton, Founder of the William J. Clinton Foundation and 42nd President of the United States of America. In his second visit to campus President Clinton speaks to Students, Faculty, and Staff about &#8220;Global Citizenship: Turning Good Intentions [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://i.ytimg.com/vi/D_UTMFQRiOo/2.jpg" align="left">The Blum Center for Developing Economies at the University of California Berkeley is pleased to present President Bill Clinton, Founder of the William J. Clinton Foundation and 42nd President of the United States of America. In his second visit to campus President Clinton speaks to Students, Faculty, and Staff about &#8220;Global Citizenship: Turning Good Intentions Into Positive Action.</p>
<p>Duration : <b>1:7:18</b></p>
<p><span id="more-467"></span><br />[youtube D_UTMFQRiOo]</p>
]]></content:encoded>
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		<slash:comments>25</slash:comments>
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		<title>Verne Harnish &#8211; How to get feedback from employees</title>
		<link>http://www.cheshiresmartgrowth.org/smart-growth-management/verne-harnish-how-to-get-feedback-from-employees</link>
		<comments>http://www.cheshiresmartgrowth.org/smart-growth-management/verne-harnish-how-to-get-feedback-from-employees#comments</comments>
		<pubDate>Wed, 07 Apr 2010 04:14:21 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://www.cheshiresmartgrowth.org/smart-growth-management/verne-harnish-how-to-get-feedback-from-employees</guid>
		<description><![CDATA[Verne Harnish speaks with Smart Business project manager, online operations, Mike Cottrill about ways to get feedback from your employees. 
Harnish is the founder of the Young Entrepreneurs Organization (YEO) and the Association of Collegiate Entrepreneurs (ACE). He is presently founder and CEO of Gazelles, Inc., which serves as an outsourced corporate university for mid-size [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://i.ytimg.com/vi/k68kSpFdf2o/2.jpg" align="left">Verne Harnish speaks with Smart Business project manager, online operations, Mike Cottrill about ways to get feedback from your employees. </p>
<p>Harnish is the founder of the Young Entrepreneurs Organization (YEO) and the Association of Collegiate Entrepreneurs (ACE). He is presently founder and CEO of Gazelles, Inc., which serves as an outsourced corporate university for mid-size firms and hosts a faculty of well-known business experts. He is also the Growth Guy columnist for several publications and the author of &#8220;Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Fast-Growth Firm&#8221; </p>
<p>This video was filmed at The DiJulius Group Service Summit in November 2009. The DiJulius Group Service Summit is a national customer service conference hosted by John DiJulius and his team.</p>
<p>Duration : <b>0:2:35</b></p>
<p><span id="more-455"></span><br />[youtube k68kSpFdf2o]</p>
]]></content:encoded>
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		<title>Verne Harnish &#8211; How to make the competition irrelevant</title>
		<link>http://www.cheshiresmartgrowth.org/smart-growth-management/verne-harnish-how-to-make-the-competition-irrelevant</link>
		<comments>http://www.cheshiresmartgrowth.org/smart-growth-management/verne-harnish-how-to-make-the-competition-irrelevant#comments</comments>
		<pubDate>Mon, 29 Mar 2010 03:08:26 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://www.cheshiresmartgrowth.org/smart-growth-management/verne-harnish-how-to-make-the-competition-irrelevant</guid>
		<description><![CDATA[Verne Harnish speaks with Smart Business project manager, online operations, Mike Cottrill about ways to make your competition irrelevant. 
Harnish is the founder of the Young Entrepreneurs Organization (YEO) and the Association of Collegiate Entrepreneurs (ACE). He is presently founder and CEO of Gazelles, Inc., which serves as an outsourced corporate university for mid-size firms [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://i.ytimg.com/vi/52DjHQ977Wk/2.jpg" align="left">Verne Harnish speaks with Smart Business project manager, online operations, Mike Cottrill about ways to make your competition irrelevant. </p>
<p>Harnish is the founder of the Young Entrepreneurs Organization (YEO) and the Association of Collegiate Entrepreneurs (ACE). He is presently founder and CEO of Gazelles, Inc., which serves as an outsourced corporate university for mid-size firms and hosts a faculty of well-known business experts. He is also the Growth Guy columnist for several publications and the author of &#8220;Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Fast-Growth Firm&#8221; </p>
<p>This video was filmed at The DiJulius Group Service Summit in November 2009. The DiJulius Group Service Summit is a national customer service conference hosted by John DiJulius and his team.</p>
<p>Duration : <b>0:1:52</b></p>
<p><span id="more-423"></span><br />[youtube 52DjHQ977Wk]</p>
]]></content:encoded>
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		<title>Chris Dalton &#8211; Acquity Group &#8211; How do you attract and retain talent</title>
		<link>http://www.cheshiresmartgrowth.org/smart-growth-management/chris-dalton-acquity-group-how-do-you-attract-and-retain-talent</link>
		<comments>http://www.cheshiresmartgrowth.org/smart-growth-management/chris-dalton-acquity-group-how-do-you-attract-and-retain-talent#comments</comments>
		<pubDate>Tue, 23 Mar 2010 08:40:13 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://www.cheshiresmartgrowth.org/smart-growth-management/chris-dalton-acquity-group-how-do-you-attract-and-retain-talent</guid>
		<description><![CDATA[Smart Business executive editor Dustin Klein asks Chris Dalton, the president and CEO of Acquity Group, about ways to attract and retain quality employees.
Duration : 0:1:26
[youtube syMXg-X5T5c]
]]></description>
			<content:encoded><![CDATA[<p><img src="http://i.ytimg.com/vi/syMXg-X5T5c/2.jpg" align="left">Smart Business executive editor Dustin Klein asks Chris Dalton, the president and CEO of Acquity Group, about ways to attract and retain quality employees.</p>
<p>Duration : <b>0:1:26</b></p>
<p><span id="more-413"></span><br />[youtube syMXg-X5T5c]</p>
]]></content:encoded>
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		<title>411Buzz February 18, 2010, 07:58 AM</title>
		<link>http://www.cheshiresmartgrowth.org/smart-growth-network/411buzz-february-18-2010-0758-am</link>
		<comments>http://www.cheshiresmartgrowth.org/smart-growth-network/411buzz-february-18-2010-0758-am#comments</comments>
		<pubDate>Mon, 08 Mar 2010 05:19:21 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://www.cheshiresmartgrowth.org/smart-growth-network/411buzz-february-18-2010-0758-am</guid>
		<description><![CDATA[Global Verge also has a partner company called Buzzirk Mobile, and it is called The Smart Band Network because Buzzirk Mobile offers cutting edge technology that delivers a whole new kind of mobile phone experience, one tha&#8217;ts not limited or typical of what you would normally find in the wireless industry. Buzzirk Mobile, The Smart [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://i.ytimg.com/vi/xJIOsfexJCE/2.jpg" align="left">Global Verge also has a partner company called Buzzirk Mobile, and it is called The Smart Band Network because Buzzirk Mobile offers cutting edge technology that delivers a whole new kind of mobile phone experience, one tha&#8217;ts not limited or typical of what you would normally find in the wireless industry. Buzzirk Mobile, The Smart Band Network offers features never before seen until now. Some of the services and features include:</p>
<p>    * Pre-Paid, Post-Paid, and Family Plans<br />
    * VoIP  Video  Wi-Fi<br />
    * Mobile Broadband<br />
    * Unlimited Email and Enhanced Voice-mail<br />
    * Live Chat instead of text<br />
    * Phone tethering capabilities to Laptop<br />
    * Mandi, an electronic Voice Operator Assistant / Concierge Service<br />
How do someone BECOME A MEMBER?<br />
Global Verge offers three very affordable entry level options. A person can become involved for as low as $14.95 USD per month for the Intro Pack, $39.95 USD per month for the Basic Pack, and $99.95 USD for the Pro Pack. There is also a modest one-time set up fee for each level. The difference in the three packages is in the monthly services you receive for your auto-ship and the different levels of participation in the compensation plan. You can also upgrade to any of the other packages at any time without any fees or penalties.</p>
<p>Global Verge is on the cutting edge of affiliate marketing. It is a company that is progressive, with green products that people need and use every day, coupled with a comp plan that cant be beat. Come and be a part of our Global Verge team  TC Global.com today!</p>
<p>Duration : <b>0:6:55</b></p>
<p><span id="more-349"></span><br />[youtube xJIOsfexJCE]</p>
]]></content:encoded>
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		<title>Dan Gilbert, majority owner of the Cleveland Cavaliers, on business</title>
		<link>http://www.cheshiresmartgrowth.org/smart-growth-network/dan-gilbert-majority-owner-of-the-cleveland-cavaliers-on-business</link>
		<comments>http://www.cheshiresmartgrowth.org/smart-growth-network/dan-gilbert-majority-owner-of-the-cleveland-cavaliers-on-business#comments</comments>
		<pubDate>Tue, 02 Mar 2010 10:16:38 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://www.cheshiresmartgrowth.org/smart-growth-network/dan-gilbert-majority-owner-of-the-cleveland-cavaliers-on-business</guid>
		<description><![CDATA[Dan Gilbert, the chairman and founder of Quicken Loans Inc., the majority owner of the Cleveland Cavaliers and the Lake Erie Monsters, and the operator of Quicken Loans Arena, sat down with Troy Sympson, an editor at Smart Business, to talk about growing a business, building a culture and keeping employees focused and motivated. 
This [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://i.ytimg.com/vi/69mowG0rY-E/2.jpg" align="left">Dan Gilbert, the chairman and founder of Quicken Loans Inc., the majority owner of the Cleveland Cavaliers and the Lake Erie Monsters, and the operator of Quicken Loans Arena, sat down with Troy Sympson, an editor at Smart Business, to talk about growing a business, building a culture and keeping employees focused and motivated. </p>
<p>This video was filmed on February 23, 2010, just after Gilbert delivered the keynote address at Stark County Entrepreneur Week, a collaboration between the Small Business Development Center of Kent State University at Stark, the Stark County Chambers of Commerce and the Stark Development Board.</p>
<p>Duration : <b>0:3:23</b></p>
<p><span id="more-327"></span><br />[youtube 69mowG0rY-E]</p>
]]></content:encoded>
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